• Privacy Policy

• Buying Process

• Returns

• Cancellation

• Disclaimer

DMC Canada is committed to protect your privacy. We will not, under any circumstance, unless required by law, give, sell or share any personal information or your credit card number with any outside organization. This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites. Note that, for your security, no information on credit cards is kept on our servers. If you are concerned about confidentiality related to the use of your credit card on the Internet, we invite you to submit your order by telephone and to speak to one of our representative by dialing 1.888.DMC.BEAT (Toll Free in North America).

Buying Process

How to place your order
When you have found an item you wish to buy, please follow these easy steps:

1- Simply click the Add button of the selected item or items and they will be added to your shopping cart;

2- Once you have completed your shopping, click on the Checkout button in your shopping basket or the Checkout link at the top of your screen.

You will then enter the Checkout process.
- Next you will have to mark the required information of your location, in order that the correct taxes and shipping charges are correctly applied to your order.
- Next you will have a chance to review your order with the applicable taxes and shipping as well as the total amount due before you proceed.
- In the next step you will need to provide the required shipping information, choose the method of payment and the details of your credit card. If you need to add any comment regarding your order, you will have the opportunity to include your comments at this time.
- If all the information is accurate, you can then click on the Next button and your order will be sent to us.

You may return any item purchased at our site, within 30 DAYS of the date at which your order was shipped to you. The item returned, at your own cost, must be unopened, undamaged, and contain a copy of the original invoice. If those conditions are respected, you will receive a full refund for the item purchased (excluding shipping costs).
If you receive an item that is defective or damaged, please let us know   Upon receipt of your returned item, we will send you the same item at no charge.
Processing returns generally takes 1 - 2 weeks and the credit will be issued to the same credit card from which the order was originally placed. Please allow 1 to 2 billing cycles for the credit to be posted to your credit card.

 

Orders can be cancelled within 12 hours of placing your order. To cancel-   However, please note we will not be able to cancel an order once it has entered the shipping process.

While we have done everything possible to make all the information contained in the website accurate. There still might be some mistakes and we decline any responsibility for any problems which might arise from the use of any such inaccurate information. We have taken technical precautions to protect the information, however it could be possible that malicious acts cause, without any fault of our own, the exposure of that information and we will not be liable for any damages of any kind related to such non-authorized acts. DMC Canada reserves the right to modify its prices and its policies at any given time and without notice.